Article: requesting an article from another library (ILL)
You're looking for an article, but the University Library does not have access to the full text. There are three ways to request the full text from another library. This service is called Interlibrary Loan (ILL).
Via the library catalogue
Always start by checking if the resource is available on lib.ugent.be; this will help you determine whether it's physically or online available in/ via the library.
For (older) journal articles, you can search for the journal title if you don't find anything under the article title itself. If the library holds the journal, you can often request a scan of an article.
Sometimes the catalog also lists sources that aren't available in the library; you recognize them by the "Get it for me from other libraries" button. If you have a UGent account, you can request them directly through ILL.
Via a database
If you're searching via a database, you can use the (Access @)UGent-button to go to the full text of the article. If Ghent University does not have access to the article, you can request an ILL via this button. Here are some examples of what the button looks like:
| Web of Science | ![]() |
| Scopus |
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| Google Scholar |
When you click on the UGent-button, you will be redirected directly to the full text or to the catalogue. If UGent does not have access to the article, you will see the ILL request button appear in the catalogue.
When you click on the request button, the request form will appear. The form has already been filled in for you; all you have to do is agree to the terms and conditions.
Your library staff will look for the article and you will receive an email with a link to a downloadable PDF.
Via the bibliographical information
If you only have the bibliographical information, you can use the ILL form.
Your library staff will look for the article and you will receive an email with a link to a downloadable PDF.
Prices
ILL is free for anyone with a Ghent University account and subject to a fee for external users:
- 10 euros for those who registered on site and have a visitor card
- 25 euros for those who are not registered in the UGent library system
More tips
- Book: requesting a book from another library (ILL) (Search / find)
- Google Scholar (Search / find)
- Library: how to use the library catalog? (Search / find)
- PubMed: why and how to search (Search / find)
- Scopus (Elsevier) (Search / find)
- Web of Science (WoS): introduction (Search / find)
Translated tip
Last modified Sept. 4, 2026, 12:21 p.m.

